Hay Baji App — Your privacy is our highest priority

1 Introduction

Hay Baji AppWelcome to . We understand that sharing personal information online can feel uncertain for many people. That's why we want to be fully transparent — what information we collect, why we collect it, and how we keep it secure.

Hay Baji App A trusted online gaming platform that has earned the confidence of millions of users across Bangladesh. To maintain that trust, we treat user privacy as our highest priority. Your information is never sold, never shared with third parties without need, and never used for marketing purposes without your consent.

This Privacy Policy has been prepared in accordance with international data protection standards. If you have any questions, contact details are provided at the bottom of the page.

2 What Information We Collect

Hay Baji App We collect certain information necessary for registration and service delivery. A detailed list is provided below:

3 Purpose of Data Collection

Hay Baji App Collected data is used solely for the specific purposes outlined below:

• Account creation and management: To enable registration, login, and account security.
• Identity Verification (KYC): Verifying national ID or passport to meet legal obligations and prevent fraud.
• Payment Processing: To ensure secure transactions via Mobile Banking, Nagad, and Rocket.
• Customer Support: Using data to resolve issues and provide customer support.
• Legal compliance: Meeting the requirements of government or regulatory authorities.
• Security Monitoring: Protecting the platform against unauthorized access and cyber attacks.
• Service Improvement: Analyzing usage patterns to improve the app experience.

4 Data Sharing Policy

Hay Baji App Your personal information is not normally shared with anyone. However, it may be shared with partner organizations in the following limited circumstances:

• Payment Processors: Only the information required to process transactions with mobile banking providers such as Mobile Banking, Nagad, and Rocket.
• Regulatory Authority: Information may be shared with government agencies when required by law or court order.
• Technology Service Providers: Server hosting or cybersecurity firms — operating under strict confidentiality agreements.
• Fraud Prevention: Cooperating with relevant authorities in the investigation of suspicious activity.

Your information is not shared with any third party beyond those listed above. Before sharing data with any partner, Hay Baji App Ensuring they follow the same standard of data protection practices.

5 Cookie Policy

Hay Baji AppThe website and app use cookies and similar technologies. Cookies are small data files stored in your browser or on your device.

• Essential Cookies: Required for login state, session security, and core platform functionality. Disabling these may cause the site to not function properly.
• Analytics Cookies: To understand which pages are used most, helping us improve our services.
• Preference Cookies: To remember your language, theme, and other preferences.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause some features to stop working.

6 Data Security Measures

Protecting Your Information Hay Baji App Using the latest industry-standard technology:

• SSL/TLS Encryption: All data transmitted through the website and app is protected with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): OTP verification for an added layer of security at login.
• Firewall & DDoS Protection: Advanced firewall systems to protect servers from cyber attacks.
• Routine Security Checks: Regular penetration testing and security audits conducted by independent third-party experts.
• Data Backup: Data is backed up on secure, encrypted servers.
• Staff Training: Only trained and authorized staff are permitted to handle data.

7 Your Rights

Hay Baji AppAs a user of , you have the following rights over your personal information:

• Right to Access: You can find out at any time what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances — except for data retained to meet legal compliance requirements.
• Right to Restrict Processing: You may object to the use of your information for any particular purpose.
• Right to Data Portability: You may request an export of your information in a standard format.
• Right to Withdraw Consent: You may withdraw your consent to data processing at any time.

To exercise any of these rights, please contact our support team. We will respond within 30 business days of receiving your request.

8 Data Retention Period

Hay Baji App Your information is not retained longer than necessary. The general rules are:

• Active Accounts: For the full duration your account remains active.
• Closed Accounts: Up to 5 years after account closure — for legal compliance and dispute resolution.
• Financial transaction records: A minimum of 5–7 years, as required by applicable financial regulations.
• Log Files & Session Data: Typically 90 days to 1 year.

Once the retention period expires, data is securely and permanently deleted or anonymized.

9 Privacy of Minors

Hay Baji App For individuals aged 18 and above only. We do not knowingly collect any information from minors.

If we become aware that anyone under the age of 18 has created an account, that account will be closed immediately and all associated data will be deleted.

10 Policy Updates & Contact

Hay Baji App We reserve the right to update this Privacy Policy when necessary. Any changes will be reflected in the "Last Revised" date at the top of the page, and a notification will be sent via the app for significant updates.

Continued use of the platform after any updates will be considered acceptance of the revised policy.

For any privacy-related questions or concerns: